Privacy Policy

This Privacy Policy describes how The Mix Up Company collects, uses, and shares your personal information when you visit our website, https://themixup.in/, or make a purchase from us.

1. Information We Collect:

  • Personal Information You Provide: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

  • Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.

  • Information from Third Parties: We may receive information about you from third-party service providers, such as payment processors and shipping carriers.

2. How We Use Your Information:

We may use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.

  • To communicate with you about your orders, inquiries, and customer service requests.

  • To personalize your experience on our website and provide you with relevant content and product recommendations.

  • To improve our website, products, and services.

  • To prevent fraud and ensure the security of our website and transactions.

  • To comply with legal obligations.

3. Sharing Your Information:

We may share your personal information with the following categories of recipients:

  • Service Providers: We may share your information with third-party service providers who assist us with various operations, such as payment processing, shipping, marketing, website hosting, and data analysis. These service providers are contractually obligated to protect your information.

  • Business Partners: We may share aggregated and anonymized information with business partners for marketing and analytics purposes.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies:

  • Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

  • You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of our website.

5. Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data.

  • However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights:

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.

  • Request the correction or deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw your consent to the processing of your personal information (where applicable).

  • Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at reachthemixup@gmail.com or through our “Contact” page.

7. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy:

Our website is not intended for children between the age of 2-12. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

9. Links to Other Websites:

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

10. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Information:

  • If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us using the information provided on our “Contact” page: https://themixup.in/contact/.